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Stopping Ticketing Fraud While Reducing Customer Friction

Leverage iovation’s deep experience to protect your brand while grounding fraudsters. The more exciting the trip or performance, the more fraudsters will want to get their hands on tickets illegally. Iovation helps stop tickets from being:

  • Purchased with stolen credit cards
  • Resold at higher prices
  • Sold multiple times on eBay or CraigsList

In order to keep fraudsters out, ticketing services must deploy effective solutions that look at information independent of what is supplied by users. iovation’s device
recognition technology provides deep insight into the devices being used to create multiple accounts and exposes hidden device-account relationships that identity-based fraud solutions often miss. All without jeopardizing the user experience.

Key Capabilities

  • Protect your brand
  • Keep your customers safe
  • Reduce credit card chargebacks
  • Decrease customer service hassles
  • Shut down fraudulent ticket sales
AT&T Performing Arts Center logo

We went from $55,000+ in chargebacks in one year, down to less than $4,000 in chargebacks. That is huge."

Jennifer Aprea, Director of Ticket Services
AT&T Performing Arts Center

How Orbitz Worldwide Fights Travel Fraud with Device Intelligence

Watch Jim Houlihan, Director of Fraud at Orbitz Worldwide, discuss how the deployment of device intelligence has mitigated fraud globally. Between traditional methods of payment, such as credit cards, and newer alternative payment methods, device information is critical for Orbitz as they continue to protect their good customers while weeding out the bad ones.

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